Master Agreement • Terms of Service

Terms & Conditions

Applicable to all Merchants, Institutions & Payment Desk Users

Agreement Overview:

These Terms & Conditions (“Agreement”) constitute a legally binding contract between MYRJ Business and Culture Promotion Private Limited (operating as “ClearFinTech”) and the business entity or customer (“Merchant” or “Payer”) utilizing ClearFinTech’s payment gateway, tokenized card vault, or disbursal APIs.

1. Gateway Provisioning & Account Onboarding

Upon onboarding, Merchants are provisioned with unique credentials (e.g. merchantKeyId, API secrets). The Merchant is solely responsible for maintaining the confidentiality of their credentials and securing all integrated server endpoints. ClearFinTech reserves the right to suspend any account engaging in abnormal volume spikes inconsistent with verified KYC.

2. Prohibited Services & Restricted Merchant Categories

Merchants shall not utilize ClearFinTech’s rails to accept payments or execute payouts for:

3. Settlement Cycles & Payout Mechanics

Net settlement amounts (Gross volume minus agreed MDR and statutory GST) are settled directly to the Merchant’s registered nodal or current bank account via automated IMPS or NEFT transfers:

4. Chargeback Liability & Reserve Retention

The Merchant acknowledges sole financial liability for all customer chargebacks, retrieval requests, fraudulent transactions, and disputed debits received from acquiring banks or card networks (Visa/Mastercard/RuPay/NPCI).

Upon receipt of a chargeback notice, the Merchant must submit valid proof of service or delivery documentation within four (4) business days. In the event of an unrepresented or lost chargeback, ClearFinTech reserves the right to debit the dispute amount from rolling settlements or the Merchant’s escrow balance.

5. Card Tokenization & Customer Consent

In accordance with the Reserve Bank of India’s circular on Card-on-File Tokenization (CoFT), customer cards can only be tokenized upon explicit affirmative customer consent. ClearFinTech converts registered cards into non-exportable surrogate tokens and guarantees that sensitive authentication data (CVV) is never retained.

6. Limitation of Liability

To the maximum extent permitted by Indian law, ClearFinTech’s aggregate liability arising out of or related to this Agreement shall not exceed the total processing fees earned by ClearFinTech from the Merchant in the preceding three (3) calendar months. ClearFinTech shall not be liable for indirect, consequential, or third-party bank network downtime.

7. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.